part of literature review- Soft System Methodology in Management

Order Description
This is a part of literature review chapter for a PhD thesis. the thesis aims to evaluate soft system methodology (SSM)- mode 2. I uploaded a file (chapter 2 instructions.doc) includes structure of the document, instructions, word count for each section, key resources and authors. Also, I uploaded another document (description of SSM.doc) for your information. Another reference article is uploaded as well. make most academic references from journals articles.

this is a part of literature review chapter and not the full chapter.